(name)
(your street
city, state, zip)
(date)

(name
street
city, state, zip)

Dear _______________:

Thank you so much for writing us about the ___________ you purchased on ____, l9___ that you wish to return for credit. However, these are the ____________________ you ordered and, in fact, paid for them early and took our ____ percent cash discount.

As I understand it, you would like to return this _______________ because they have proved to be a slow seller. We cannot accept this proposal because we discontinued this line ___________. Most of our dealers found them to be good sellers during the ___________ promotion that we sponsored.

We are sending you additional promotional ideas and materials that have been successful with other dealers. Our salesman, _____, __________________, will also be calling on you _________________ with additional suggestions.

Sincere regards,