Customer Satisfaction






 



Dear __________________,

HAVE YOU HEARD THIS STORY??

A young man walked to a telephone booth and called a certain number and had the following conversation:

Is this Mr. Jones?
Yes.
I'm calling about the ad in yesterday's paper for the _______________.  Is it filled yet?
Yes.
Is that person doing a satisfactory job?
Yes.
Thank you.  Good-bye.

The drugstore clerk was very curious and asked this young man if he had wanted to apply for the job.  "No," he answered. "I have the job!  I was just checking to see if I was 
doing it adequately."

That's why we are writing to you today.  We want to see if the ____________ that you recently purchased has been to your liking.

We at               pride ourselves not only on our products but also on making sure of your continued satisfaction.

Sincerely,

__________________________